Digital Collections Specialist

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Digital Collections Specialist

  •   5 Vacancy
  • 140 Views

Experience

1 Year

Employee type

Full Time

Position

Entry Level

Offer Salary

$16.00 - $18.00 /hourly

For Freelance

Yes

Application deadline

07 Jul, 2025

Job Description

Join GoodLeap as a Digital Collections Specialist and help drive sustainable impact by supporting homeowners with energy-efficient solutions. You’ll be a part of a mission-driven team, using digital communication tools to assist borrowers with past due accounts while supporting financial goals.

Responsibilities

  • Communicate with delinquent borrowers through digital channels (email, chat, etc.)
  • Propose and process payment solutions to bring accounts current
  • Record borrower interactions and payment activity accurately
  • Meet collection performance goals on a daily, weekly, and monthly basis
  • Collaborate with internal teams to optimize customer resolution outcomes

Qualification

  • 1-2 years in credit and collections
  • Strong written communication and persuasion skills
  • Experience with financial products is preferred
  • Microsoft Office proficiency
  • Highly motivated and target-driven
  • Bilingual in Spanish/English preferred (not required)
  • Professional and team-oriented demeanor
Skills
Credit & Collections

Job Overview

  • Experience

    1 Year

  • Location

    Roseville, California, United States of America

  • Offered Salary

    $16.00 - $18.00 /hourly

  • Qualification

    Entry Level

  • Functional Area

    Accounts, Finance & Financial Services

  • Degree Level

    Diploma

  • Industry

    Customer Support , Accounting / Finance

  • Date Posted

    1 week ago

  • Apply Before

    07 Jul, 2025

Apply Now
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Good Leap

Since 2003

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Job location

Good Leap
Good Leap
Digital Collections Specialist
  5 Vacancy - Full Time
 Roseville, California, United States of America