Customer Service Representative
Customer Service Representative
- 10 Vacancy
- 28 Views
Experience
1 Year
Employee type
Full TimePosition
Entry Level
Offer Salary
From $15.00 /hourly
For Freelance
Yes
Job Description
Williams-Sonoma Inc. is hiring full-time Customer Service Representatives to join their remote team! If you're located in Georgia and passionate about helping people, this is your chance to work from home, solve customer issues with integrity, and represent a beloved brand.
Responsibilities
- Respond to customer inquiries via phone with empathy and efficiency
- Troubleshoot issues and provide clear, solution-oriented responses
- Process adjustments, returns, and resolutions within guidelines
- Handle escalations with professionalism and follow-up
- Stay informed on product and policy updates
- Collaborate with teammates and leadership for continuous improvement
- Maintain data confidentiality and customer trust
- Participate in training and provide feedback to enhance service experience
Qualification
- 1+ years of experience in customer service (retail, call center, or hospitality preferred)
- Excellent verbal communication and conflict resolution skills
- Strong problem-solving mindset
- Dependable and trustworthy with high integrity
- Ability to work in a performance-driven, fast-paced environment
- Tech-savvy with ability to use multiple systems simultaneously
- Quiet home office with stable, high-speed internet
- Must meet technical requirements (Windows 10/11 or Mac OS 13+, 6GB+ RAM, USB headset, webcam, Chrome browser)
Skills
Job Overview
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Experience
1 Year
-
Location
Remote – Must reside in Georgia, USA, Remote, United States of America
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Offered Salary
From $15.00 /hourly
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Qualification
Entry Level
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Functional Area
Customer Support
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Degree Level
Diploma
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Industry
Customer Support -
Date Posted
1 week ago
Williams-Sonoma, Inc
Since 1956
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Website
https:/williams-sonoma.com/ -
Location
San Francisco, California, United States of America
Job location
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Williams-Sonoma, Inc
Customer Service Representative
10 Vacancy
-
Full Time
Remote – Must reside in Georgia, USA, Remote, United States of America
|